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Frequently Asked Pool & Spa Questions From Homeowners in Windsor – Essex County

Homeowners across Windsor – Essex County often ask us questions about their inground pools and spas.

The following are some of the most frequently asked questions we receive. We hope you find the information helpful in better understanding pools and spas. We encourage you to contact us if you have any further questions about our pool and spa products or services.

How much does a custom built inground pool with vinyl liner cost in Windsor - Essex County, Ontario?

Every inground pool project at Erie Accent Pools & Spas is customized to our customers’ wants, needs, budget, and outdoor space. We offer a wide variety of pool design options, pool equipment types, and aesthetic upgrades that make it difficult to determine a fixed cost for an inground pool without a personalized one-on-one consultation. For this reason, we are happy to offer FREE estimates to our customers that are looking to purchase a new inground pool. One of our inground pool experts will come to your home to view your property and will work with you to decide on the best inground pool for your outdoor space, including size, shape and location of your pool. We will also discuss the different choices available for pool designs, liners, equipment and accessories.

What are the benefits of salt water pools?

There are many benefits to salt water pools versus traditional chlorinated pools starting with cost savings on pool chemicals and time savings when it comes to maintenance. Salt water pools do not require as much maintenance or as many pool chemicals. The salt water keeps your pool cleaner and helps prevent algae from growing. Salt water pools may still need some chlorine from time to time, but nowhere near as much as chlorinated pools. Another benefit is that salt water is considered healthier for your body compared to chlorinated water, making red, itchy eyes a thing of the past. Salt water pools are also gentler on your skin and clothing compared to chlorinated pools. Another important benefit of salt water pools is the lack of chlorine vapours coming from the water, which is healthier for the lungs.

What’s the difference between deep end pools and sports pools?

The difference between a deep end pool and sports pool is the depth of the pool. Deep end pools are the typical pools that people are used to. Deep end pools have a 3 foot shallow end that slopes down to an 8 or 9 foot deep end. A sports pool has two shallow ends that are approximately 3 feet in depth, one on each end of the pool, and then a deeper area that is approximately 6 foot in the centre of the pool. For the sport enthusiast, sports pools allow for much better water sports, including volleyball games on hot summer days.

How long does sand in a pool filter last?

The sand in a pool filter can last longer with proper pool maintenance. Sand that is cleaned every year can last up to 10-15 years. Sand that is not cleaned at all might only last 3-5 years. As water is pushed through the filter, the sand inside the filter catches the debris, contaminants and particles that were in the water. Over time, the sand in the filter can fill in or build up with particles and begin to harden. If the sand does not get chemically cleaned at least once a season, then the sand in the filter will begin to harden and become cement-like. Vacuuming up a lot of larger debris with the filter set to “WASTE” can also help to extend the life of your sand.

How long does a pool liner last?

The life of a pool liner can vary depending on many factors, including the quality and thickness, or “mil” of a liner, proper water chemistry, exposure to harsh chemicals and pool liner damage. At Erie Accent Pools & Spas, we use 30mil liners for our inground pools. Our pool liners are made using high quality materials, most of which come with a lifetime pro-rated warranty. Water balance or chemistry is a key factor in extending the life of your pool liner. Bringing in your pool water samples for regular water testing and analysis is crucial in extending the life span and appearance of your pool liner.

Why should I bring my inground pool or spa water in for free water testing and analysis?

We recommend that our customers bring their inground pool or spa water sample in regularly for free water testing and analysis because we are experts in properly balancing the water chemistry for pools and spas. Proper water balance is important for the life of your pool, pool equipment, and for swimmer health and comfort. With imbalanced water many things that can go wrong. Metals can enter into the water and damage your heater element. Various types of algae can diminish the life of the pool liner, pool equipment and swimmers may experience red, itchy and irritated eyes or skin rashes. When we analyze pool and spa water samples, we perform approximately 15 different tests to ensure your water is safe for swimming and balanced to extend the life of your pool or spa. An ounce of preventative maintenance goes a long way. With regular spa and pool water testing, we can often stop future pool and spa problems with the proper quantities of high quality pool chemicals to keep your water balanced.

What services do you offer for inground pools?

At Erie Accent Pools & Spas, we offer full service for inground pools and spas that we install. From initial contact, design, and installation, to regular water testing and analysis, seasonal maintenance, and repairs, we take care of everything our customers need for their inground pools and hot tubs or spas.

Can I get a quote for an inground pool or hot tub over the phone?

Unfortunately, we do not provide inground pool quotes over the phone because all of the inground pools we design and install are customized to our customers’ specific needs and outdoor space. We may be able to offer quotes for hot tubs or spas over the phone but we prefer that you contact us to request an appointment to discuss your pool or spa needs.

Why is my pool water turning green?

Your pool water is likely turning green due to an accumulation of algae in the water. Algae can start to grow in a pool when there is an imbalance in the water chemistry or a lack of chlorine in the water that is necessary to kill the algae. We recommend that our customers bring in a sample of their pool water so that our pool technicians can test and analyze the water and provide the proper solutions to balance the water and eliminate the algae.

Why is my inground pool losing water?

Inground pools lose water for many reasons. Increased use, hot and humid temperatures, strong winds, holes in your liner, leaking pool equipment, and broken pool components can all cause your pool or spa to lose water. On very hot or humid days, it is normal for your pool to lose some water due to evaporation. If you find that your pool or spa water levels are lower than expected, we encourage you to call our experienced technicians to come out to your home to inspect your pool or spa. We are a full service inground pool and spa company. We can repair or replace pool liners, pool and spa parts, and pool and spa equipment. Don’t wait any longer, give us a call today!

What do I do if I find a leak?

Call one of our experienced pool technicians today to book a service appointment if you find or suspect that there is a leak in your pool liner, pool equipment (hoses, pump, filter, etc.), or spa. We have over 25 years of experience repairing and servicing inground pools and spas. We service our customers across all areas of Windsor – Essex County, Ontario.

How much does it cost for pool opening and pool closing services?

The cost of our pool opening and pool closing services vary depending on the size of pool, type of pool, and degree of maintenance work involved. None of our customers’ pools are identical because we design and install custom pools in Windsor – Essex County. We recommend that you contact us today for pricing for our pool opening and pool closing services for your specific size of pool.

How long should I wait to swim in my pool after opening it?

Every pool that we open for our customers is different and may not require exactly the same amount or type of chemicals to open. For this reason, it is not possible to give an exact amount of time to wait to swim after every pool opening. When you choose Erie Accent Pools & Spas to provide pool opening services for your pool, one of our pool technicians will advise you on how long to wait before swimming.

Why do I have to drain and change the water in my spa and how often should I do this?

It is important to drain your hot tub or spa and change the water because over time the water can become imbalanced and chemicals or debris can accumulate in the spa and cause damage to the spa’s filter, pump or equipment. We offer free water testing and analysis services to help our customers keep their spa water balanced and prolong the life of their hot tubs. If you regularly maintain the balance of water in your spa, we recommend changing the water every few months.

How do I keep my pool or spa water clean?

We highly recommend that our customers bring in their pool or spa water weekly for testing and analysis. We are pool and spa experts and we have the equipment and experience in properly maintaining pool and spa water. We will test the water sample that you bring in and provide you with high quality pool or spa chemicals to balance your water. We will make sure that your water is safe for swimming and will prevent any damage from occurring to your pool liner, and pool and spa equipment.

What do I do if my pool or hot tub starts making strange sounds?

If your inground pool or hot tub starts making sounds that are unfamiliar to you, we recommend that you call one of our pool and spa technicians for service. We are a full service pool and spa company. We have over 25 years experience in the pool and spa industry and know how to service and repair all aspects of pools and spas.

Ready to have an inground pool or hot tub spa installed by the experts at Erie Accent Pools & Spas?

We are excited to hear from you!